The Business Times

Hermes faces US lawsuit over ‘refusal’ to sell Birkin bag

Published Thu, Mar 21, 2024 · 07:28 AM

FASHIONISTAS desperate to get their hands on an exclusive Birkin handbag are suing Hermes in California on grounds the company won’t sell them one unless they buy other luxury products first.

A class-action lawsuit argues that would-be customers have to spend tens of thousands of dollars on scarves, shoes and belts just to be given the opportunity to get their hands on one of the world’s most sought-after purses.

One of the plaintiffs, Tina Cavalleri, says she inquired about buying one of the coveted handbags from the French company in 2022.

She “was told specialty bags are going to ‘clients who have been consistent in supporting our business’,” the lawsuit says.

Fellow plaintiff Mark Glinoga tried to buy a Birkin bag last year “but was counselled by Defendant’s sales associates to purchase Ancillary Products in order to potentially obtain a Birkin Handbag.”

The extremely limited edition handmade leather purse, inspired by the late Franco-British actress Jane Birkin, has become synonymous with luxury and exclusivity, with a price that ranges from US$10,000 to over US$1 million.

A NEWSLETTER FOR YOU
Friday, 2 pm
Lifestyle

Our picks of the latest dining, travel and leisure options to treat yourself.

Beloved by celebrities including Khloe Kardashian, Jennifer Lopez and Victoria Beckham, the bags are not on display and cannot be ordered online.

“Most consumers will never be shown a Birkin handbag at (an) Hermes retail store. Typically, only those consumers who are deemed worthy of purchasing a Birkin handbag will be shown a Birkin handbag (in a private room),” the lawsuit says.

“The chosen consumer will be given the opportunity to purchase the specific Birkin handbag which they are shown.

“There is no way to order a bag in the style, size, colour, leather, and hardware that a consumer wants.”

The suit, which seeks unspecified damages, says sales associates receive no commission on a Birkin bag but score three per cent on the sale of other Hermes items.

“They are instructed by Defendants to use Birkin handbags as a way to coerce consumers to purchase ancillary products,” the suit says.

The lawsuit, which invites others to join, alleges this practice runs foul of antitrust laws because it artificially inflates the effective cost of a product. AFP

KEYWORDS IN THIS ARTICLE

READ MORE

BT is now on Telegram!

For daily updates on weekdays and specially selected content for the weekend. Subscribe to  t.me/BizTimes

Consumer & Healthcare

SUPPORT SOUTH-EAST ASIA'S LEADING FINANCIAL DAILY

Get the latest coverage and full access to all BT premium content.

SUBSCRIBE NOW

Browse corporate subscription here