The Business Times

L’Oreal sales in North Asia hit by slump in travel retail

Published Fri, Oct 20, 2023 · 07:08 AM

L’OREAL sales in the region that includes China unexpectedly fell in the third quarter as the cosmetics maker grappled with a challenging travel retail market.

Like-for-like sales in North Asia dropped 4.8 per cent, the French company said on Thursday (Oct 19), while analysts had projected a jump of more than 14 per cent jump. Overall, the beauty company posted 11 per cent sales growth, helped by a better-than-expected performance in North America and Europe.

The company’s American depositary receipts rose less than 1 per cent at 1.09 pm in New York trading following the release. Its Paris-traded shares are up by around 16 per cent so far this year.

L’Oreal follows disappointing results last week at luxury group LVMH Moet Hennessy Louis Vuitton, whose perfume and cosmetics unit also missed estimates.

“North Asia continued to be impacted by the reset in travel retail following the change in policy regarding daigous,” the company said, referring to the practice of Chinese tourists buying on behalf of others when travelling.

The difficult travel retail in the region had been previously highlighted by management after Chinese authorities started cracking down on the daigou trade earlier this year.

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On a conference call, executives said the travel impact is limited and temporary, and predicted improvement in 2024.

L’Oreal’s consumer products division, with labels such as Maybelline New York and L’Oreal Paris, grew more than 13 per cent in the period, far outpacing the 3.2 per cent growth at its luxury unit. Customers have been trading down to lower-priced brands as inflation continues to squeeze household budgets.

Executives said consumers’ confidence in North America is high, while volume decreased in some European markets despite overall strength in the region. BLOOMBERG

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