PayPal taps Intuit’s Alex Chriss for CEO role

Published Mon, Aug 14, 2023 · 10:22 PM

PAYPAL Holdings said on Monday (Aug 14) that Alex Chriss, a top executive at tax-preparation software firm Intuit, would replace its longest-serving chief executive officer Dan Schulman on Sep 27.

The change of guard marks a watershed moment for digital payments giant PayPal, which has been looking to push deeper into the cryptocurrency payments space with the launch of a US dollar stablecoin last week.

Underwhelming margins have been troubling the San Jose, California-based company. Earlier this month, PayPal reported second-quarter adjusted operating margins of 21.4 per cent, missing its forecast of 22 per cent.

Chriss will be taking the helm at a time when cost-cutting has become a priority for PayPal, as it battens down the hatches to prepare for a potential slowdown.

In a post-earnings call, Schulman had said the company was in the final stages of selecting his successor.

Shares were up nearly 1 per cent, at US$62.02.

GET BT IN YOUR INBOX DAILY

Start and end each day with the latest news stories and analyses delivered straight to your inbox.

VIEW ALL

In a separate statement, Intuit named Marianna Tessel the general manager of its Small Business and Self-Employed Group, a role currently held by Chriss.

Schulman’s legacy

Schulman was brought into PayPal to steer the firm as a standalone company after it split from e-commerce firm eBay in 2015.

Under him, PayPal became the first major financial technology firm to embrace digital currencies for payments and transfers.

The New Jersey native worked as a truck driver before being accepted into Middlebury College. Prior to his time at PayPal, he had worked at American Express and AT&T .

At PayPal, Schulman led the company’s foray into the buy now, pay later (BNPL) market, with interest in the sector running high. REUTERS

READ MORE

BT is now on Telegram!

For daily updates on weekdays and specially selected content for the weekend. Subscribe to  t.me/BizTimes

Companies & Markets

SUPPORT SOUTH-EAST ASIA'S LEADING FINANCIAL DAILY

Get the latest coverage and full access to all BT premium content.

SUBSCRIBE NOW

Browse corporate subscription here