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TDCX expands client range in gaming, crypto; eyes acquisitions

The New York-listed company wants to diversify beyond its current big-name customers.

Sharanya Pillai
Published Mon, Dec 20, 2021 · 05:50 AM

BEHIND the scenes of tech giants Facebook and Airbnb, a Singapore company has been quietly providing mission-critical services. Its capabilities include multi-lingual customer support, content moderation and even building AI tools.

But chief executive and founder Laurent Junique doesn't want his company, TDCX, to just be known for its two blue-chip clients.

"We definitely want to diversify and minimise our concentration; and as a result of that, we are building our business development capabilities and acquiring many more logos than we used to," the 56-year-old told The Business Times.

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