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Stronger regulation, appropriate pricing model needed to ensure right balance of PHVs
Published Thu, Jun 15, 2023 · 05:50 AM
RIDE-HAILING platform Grab said last week it had suspended a driver for failing to arrive at a pick-up point.
According to an AsiaOne article, a Grab user had complained that the driver was found eating at a coffee shop and was waiting for the booking to be cancelled.
Commuters have a three-minute grace period to cancel their bookings, after which they incur a S$4 fee.
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