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M1, Safra among big retailers with payments disrupted due to Wirecard's exit

Published Tue, Oct 6, 2020 · 09:50 PM

TELCO M1 and Safra are among some of Wirecard's former merchants experiencing disruptions to their payment services following the cessation of Wirecard's services in Singapore last week.

In an e-mail to customers on Friday seen by The Business Times, M1 said its monthly recurring payment mode is temporarily unavailable as its payment processing partner, Wirecard, has stopped operating here.

In the meantime, customers can pay their bills via the AXS option on their My M1 mobile app. "We're working on it and will update you once your recurring payment arrangement is back," said M1.

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