Signalling fault hits Downtown Line during evening peak hours: SBS Transit
[SINGAPORE] The journey between Expo and Geylang Bahru stations on the Downtown Line will take commuters an additional 20 minutes due to a signalling fault on the MRT line.
Rail operator SBS Transit announced the fault on its Twitter page on Monday evening (Dec 28) at about 6.50pm. It said then that passengers may experience a 15-minute delay to their journey.
In an update at 8.20pm, the operator said the additional travelling time has increased to about 20 minutes.
It also apologised for the inconvenience caused.
There are 10 other MRT stations located between Expo and Geylang Bahru.
Several commuters complained about the fault on social media from about 6.30pm on Monday. Some also disputed SBS' claim of a 15-minute delay and said that their trains were stuck at each affected station for about 10 minutes.
GET BT IN YOUR INBOX DAILY
Start and end each day with the latest news stories and analyses delivered straight to your inbox.
Long queues were also spotted at MacPherson MRT station.
A Straits Times reporter who boarded the train at Mattar at 9pm and headed to Bedok North experienced a five- to 10-minute wait at each station before the train moved on.
A commuter who only wanted to be known as Ms Gunawan, 32, said she had a 35-minute delay in her journey from Expo to MacPherson station.
She said: "I took the Downtown Line because I had no other route home.
"I wish they would communicate (these issues) to the commuter more clearly. I had to check the Internet to know what exactly happened."
Temasek Polytechnic student Siamul Hoque, 17, who boarded at Bedok North, said he experienced a delay of about 25 minutes in his trip to Jalan Besar.
"To a small extent, I was frustrated, but because I was with my friends, it wasn't that bad," he said.
Signalling systems are used to direct rail traffic and ensure a safe distance between trains.
The fault along the Downtown Line on Monday is the second major signalling fault along an MRT line this month.
On Dec 4, train services along the Thomson-East Coast Line (TEL) were disrupted for five hours because of a software glitch in the signalling system's network component.
The TEL fault resulted in a six-month delay of the opening of the second stage of the line in order to facilitate "a more thorough review" of the rail system software, said the Land Transport Authority on Dec 14.
THE STRAITS TIMES
KEYWORDS IN THIS ARTICLE
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Transport & Logistics
Toyota and Nissan pair up with Tencent and Baidu for China AI arms race
China's largest auto show displays all-electric future, local brands dominate
Toyota hits record annual output, sales on robust demand
Nissan, Mazda roll out new models for China as they aim for comeback
VinFast chief plans to invest US$1 billion more from his fortune in EV maker
XPeng CEO says its software, AI upgrades to enter ‘super fast cycle’